Employee Engagement over the previous 10 years

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In the ‘Pre-COVID’ years, BPA observed a consistent year-on-year increase in employee engagement that peaked between 2017 and 2019.

This remained steady in the early months of COVID.

Over the past 2 years alone, employee engagement scores have fallen steeply to below where they first began almost 10 years ago.

While COVID is the obvious trigger for this turning point, organisations now need to focus on managing the ongoing decline by understanding the drivers of employee engagement and turnover in their workplaces.

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Employee Engagement is NOT something you can drive like a machine
Employee Engagement is NOT something you can drive like a machine

…It’s something you grow and shape. This post will tell you how.

The Story of ACT Pathology - A Case Study
The Story of ACT Pathology - A Case Study

This Case Study is an interview with Dr Glenn Edwards, the Executive Director of ACT Pathology, conducted by Jacqui Parle, Director at BPA Analytics. This Case Study provides practical tips for leaders in bringing about Cultural Change, against a backdrop of significant external challenges.

What happens when Gender-based Discrimination walks through the door?
What happens when Gender-based Discrimination walks through the door?

This post highlights some of our statistics about the impact of Gender-based Discrimination on Employee Engagement & Turnover.

Shining a light on the drivers of Employee Engagement
Shining a light on the drivers of Employee Engagement

This discussion is about how easy it is to claim you can identify a driver of employee engagement when all you actually have is a pretty good correlation.

What are the top drivers of a strong employee Net Promoter Score©?
What are the top drivers of a strong employee Net Promoter Score©?

The employee NPS® is a measure of how much they would advocate for the organisation.

Lower Commitment to Stay in the Future ... means Lower Engagement Today
Lower Commitment to Stay in the Future ... means Lower Engagement Today

Increasing the ‘Want-to-Stay Horizon’ across your workforce means increased employee engagement in the here-and-now, plus better cost-benefit outcomes from your total workforce investment.

Comparing the Size of Employee Commitment Groups
Comparing the Size of Employee Commitment Groups

One concrete measure of Employee Commitment is the number of years an employee intends to stay with the organisation.

Employee Engagement is NOT like a Game of Chess!
Employee Engagement is NOT like a Game of Chess!

Employee Engagement is NOT like a Game of Chess! If employee engagement was like a game chess, then you would only have 2 sides …

What makes a great level of Employee Engagement with the organisation?
What makes a great level of Employee Engagement with the organisation?

The average level of employee engagement is a little under 50%. Inspirational organisations can get over 80%, but it means building on this checklist.

What is a good measure of Employee Engagement with the organisation?
What is a good measure of Employee Engagement with the organisation?

Employees are engaged with many aspects of their working lives – with their work colleagues, their managers, their clients, their communities, but also, their organisation overall.

Employee Engagement over the previous 10 years
Employee Engagement over the previous 10 years

Over the past 2 years alone, employee engagement scores have fallen steeply to below where they first began almost 10 years ago.

The Problem Pipeline
The Problem Pipeline

At the heart of the decline in employment engagement (and the increase in turnover) is “The Problem Pipeline”.