A Recipe for Success

The most frequently used statistic for the success/failure rates of organisational change initiatives is 30/70% - that is, 30% of change initiatives succeed whilst 70% of change initiatives fail1. Here at BPA, we can say the opposite, over 70% of our clients are seeing a successful change between their first and third survey conducted with BPA.



Success Rate

BPA’s client base has an exceptionally high Success Rate of 72% in implementing change based on BPA survey results. This increases to 89% for larger organisations (with over 2,000 employees).


What is our recipe to this great success?


BPA’s Signature Model of Engagement - From Blame+ to Success BPA’s signature model, the 6 Types of Culture from Blame+ to Success plots the level of Employee Engagement in a highly demonstrative way. CEOs, Leaders and Managers at all levels enjoy the simplicity of the model and the ability to see the movement of their cultural bank account (the ‘ball’) by years of survey.

BPA’s Approach to Mapping an Organisation BPA uses an approach that we have named Structural Mapping – mapping the organisation’s structure for the purpose of giving managers individual feedback. From the organisation’s perspective, it means managers are accountable for improving results and they can track their department’s level of improvement over time.

BPA’s Methodology - The Benchmarking Approach Since the company’s inception 25 years ago, BPA has been using the research methodology of Benchmarking. This enables organisations to put their results into perspective, to easily identify areas of strength … and opportunities for improvement.

BPA’s Linguistic Coding - BPA’s Surveys ‘Tell it like it is’ The methodology of Linguistic Analysis enables BPA to create surveys with open-ended qualitative questions to find out why respondents think or feel the way they do … and then to quantify and benchmark this information. Organisations don’t have to run follow-up Focus Groups when they receive their results, because the answers are in the narrative data and the coding that goes with it.


BPA’s Surveys always include a mix of Quantitative and Qualitative Questions Quantitative questions are useful for comparing and tracking predefined measures, but qualitative text data is much stronger if you want an explanation of why something is the way it is.

BPA’s Inspiring Presentations focusing on Actionability Clients who take-up an Executive presentation of the results by a BPA consultant tend to get maximum utility from the data and improve results between surveys. The presentation kick starts the Action Planning process and gets Executive Teams focused on using the data well.

BPA’s 7 Research Programs target real-world issues and BPA’s analysis and reports give organisations (and work unit managers) actionable, real-world information to successfully implement change initiatives.


1. Refer Harvard Business School professor emeritus John P Kotter

Want to know more? See BPA's Success Rates Document.